Check Docmosis connectivity during onboarding
Confirm the document service is reachable before onboarding work begins.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Docmosis Ping
Tool to check connectivity to Docmosis Cloud services. Use when validating that the service endpoint is reachable before other operations.
Why this helps
Onboarding tasks can start with a hidden service outage and fail later.
- Validates a critical dependency early
- Reduces onboarding interruptions
- Creates a simple health signal
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Docmosis once in Notis.
- 2Create an automation named New user Docmosis ping.
- 3Tell Notis to ping Docmosis when each new Zendesk user is created and report the result.
- 4Pick New User Created as the trigger.
- 5Choose a report channel and test with one real user.
Questions about this workflow
Why run this during onboarding?
It confirms the service is reachable before document related onboarding work starts.
Can it repair connectivity?
No. It reports the ping result for your team.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Docmosis. A trigger fires from one place; an action lands in another.
Zendesk triggers
Docmosis actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Docmosis, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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