Update a DigitalOcean DNS record from support
Keep domain changes moving with a clear, traceable update request.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Update Domain Record
Tool to update an existing dns record for a domain. use when you need to modify any valid attribute of a record after confirming its record id.
Why this helps
Small DNS edits can linger because someone must find the record and re-enter every value.
- Speed up routine DNS changes
- Require the exact record id
- Reduce copy and paste work
Setup
Build it in a few focused steps.
- 1Connect Zendesk and DigitalOcean in Notis once.
- 2Create an automation named Ticket to DNS update.
- 3Tell Notis to update a record only when the ticket includes the domain name, record id, and approved attributes to change.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test it with one real DNS change ticket.
Questions about this workflow
What if the record id is missing?
Notis can report that the exact record id is required before updating.
Can it change any record field?
It can apply valid attributes supplied in the approved instruction and ticket.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Digital ocean. A trigger fires from one place; an action lands in another.
Zendesk triggers
Digital ocean actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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New User Created
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New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create New Domain
Tool to create a new domain. use when you have the domain name and optionally an ip address to assign an a record.
Create Domain Record
Tool to create a new dns record for a domain. use after confirming domain exists and record specifics.
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Tool to create a new droplet. use when you need to provision a vm with name, region, size, and image.
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Tool to create a new firewall. use when you need to define a firewall name and custom rules (requires at least one inbound and one outbound rule).
Create New Kubernetes Cluster
Tool to create a new kubernetes cluster. use when you have finalized the cluster name, region, version, and at least one node pool. confirm region supports kubernetes clusters before use.
Connect any two apps with Notis in the middle.
Zendesk and Digital ocean, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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