Validate Digicert access requests from new tickets
Give PKI access tickets a fast, consistent permission check.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Check Permission
Tool to check if a specific permission is available. use when validating that the authenticated user may perform an operation before attempting it.
Why this helps
Security requests in ticket queues wait while teams verify whether an operation is allowed.
- Shortens triage time
- Surfaces authorization gaps
- Keeps checks tied to the original request
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Digicert in Notis once.
- 2Create an automation that reads the ticket request and checks the named permission.
- 3Choose New Zendesk Ticket as the trigger.
- 4Choose where run reports should be delivered.
- 5Test with one real permission ticket.
Questions about this workflow
Can Notis infer the requested operation?
Notis can analyze the ticket text, but specify the operation format you expect in the instruction.
Does this grant access?
No. This workflow only checks whether the authenticated Digicert user may perform the operation.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Digicert. A trigger fires from one place; an action lands in another.
Zendesk triggers
Digicert actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Check Permission
Tool to check if a specific permission is available. use when validating that the authenticated user may perform an operation before attempting it.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create API Key
Tool to create a new api key with specified permissions. use when you have a valid digicert user id and need to generate a new key. note the api key appears only once; save it securely.
New User Created
Triggered when a new user is created in Zendesk.
List API Access Roles
Tool to retrieve a list of available api access roles. use after confirming authentication with an api key.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Tool to retrieve a list of intermediate certificates. use when you need to list all intermediate certificates for your account. no input required.
List CertCentral Users
Tool to retrieve a list of certcentral account users. use when you need to audit or manage users with support for pagination and optional detail inclusion.
Update Report
Tool to update an existing report’s configuration. use when you need to modify the schedule, recipients, or format of a scheduled report.
Connect any two apps with Notis in the middle.
Zendesk and Digicert, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Digicert.