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Turn Digicert report change tickets into updates

Move approved reporting changes from Zendesk into Digicert with one clear instruction.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Update Report

Tool to update an existing report’s configuration. use when you need to modify the schedule, recipients, or format of a scheduled report.

Why this helps

Scheduled report changes are easy to forget when ticket details must be re-entered manually.

  • Reduces missed reporting changes
  • Keeps requests tied to ticket context
  • Supports schedule, recipient, or format updates

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Digicert in Notis once.
  • 2Create an automation that identifies the existing report and requested schedule, recipients, or format changes.
  • 3Choose New Zendesk Ticket as the trigger.
  • 4Choose a report channel for confirmation.
  • 5Test with one approved report change ticket.

Questions about this workflow

What must the ticket include?

Provide the existing report reference and the exact configuration changes to apply.

Can it create a new report?

No. This action updates an existing report configuration.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Digicert. A trigger fires from one place; an action lands in another.

Zendesk triggers

Digicert actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Check Permission

Tool to check if a specific permission is available. use when validating that the authenticated user may perform an operation before attempting it.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create API Key

Tool to create a new api key with specified permissions. use when you have a valid digicert user id and need to generate a new key. note the api key appears only once; save it securely.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

List API Access Roles

Tool to retrieve a list of available api access roles. use after confirming authentication with an api key.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

List Intermediate Certificates

Tool to retrieve a list of intermediate certificates. use when you need to list all intermediate certificates for your account. no input required.

ActionInstant

List CertCentral Users

Tool to retrieve a list of certcentral account users. use when you need to audit or manage users with support for pagination and optional detail inclusion.

ActionInstant

Update Report

Tool to update an existing report’s configuration. use when you need to modify the schedule, recipients, or format of a scheduled report.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Digicert, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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