Check Digicert permission for every new Zendesk user
Keep access requests moving with an automatic Digicert permission check.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Check Permission
Tool to check if a specific permission is available. use when validating that the authenticated user may perform an operation before attempting it.
Why this helps
New users can trigger access work that stalls while someone manually verifies permissions.
- Catches missing permissions early
- Creates a consistent access review
- Reduces manual handoffs
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Digicert in Notis once.
- 2Create an automation and describe the permission check in one instruction.
- 3Choose New User Created as the trigger.
- 4Select a report channel for the result.
- 5Test with one real Zendesk user creation.
Questions about this workflow
What permission is checked?
Tell Notis the exact Digicert permission to validate in the automation instruction.
What if the user lacks permission?
The run report can identify the failed check so your team can decide the next step.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Digicert. A trigger fires from one place; an action lands in another.
Zendesk triggers
Digicert actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Check Permission
Tool to check if a specific permission is available. use when validating that the authenticated user may perform an operation before attempting it.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create API Key
Tool to create a new api key with specified permissions. use when you have a valid digicert user id and need to generate a new key. note the api key appears only once; save it securely.
New User Created
Triggered when a new user is created in Zendesk.
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Tool to retrieve a list of available api access roles. use after confirming authentication with an api key.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Update Report
Tool to update an existing report’s configuration. use when you need to modify the schedule, recipients, or format of a scheduled report.
Connect any two apps with Notis in the middle.
Zendesk and Digicert, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Digicert.