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Build a glossary entry for new user context

Keep a quick reference for the terminology that matters during onboarding.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Get Word Definition V2

Tool to retrieve definitions, phonetics, origin, and meanings of a given word using freedictionaryapi v2. use when you need comprehensive lexical data for a specific word.

Why this helps

Teams repeatedly research the same role, industry, or product terms during new user handoffs.

  • Create reusable onboarding context
  • Reduce repeated terminology research
  • Make handoffs easier to scan

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Dictionary api in Notis once.
  • 2Create an automation that produces a short glossary entry for a selected word in the new user event.
  • 3Choose New User Created as the trigger.
  • 4Select where run reports go and test with one real user.

Questions about this workflow

What belongs in the glossary entry?

Ask for the definition plus phonetics, meanings, synonyms, or origin as needed.

Can this be used for team onboarding?

Yes. Send reports to the channel where onboarding notes are reviewed.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Dictionary api. A trigger fires from one place; an action lands in another.

Zendesk triggers

Dictionary api actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Word Definition V2

Tool to retrieve definitions, phonetics, origin, and meanings of a given word using freedictionaryapi v2. use when you need comprehensive lexical data for a specific word.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Dictionary api, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Dictionary api.