Turn recurring support themes into architecture answers
Use a weekly checkpoint to turn repeated customer friction into repository-grounded insight.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Ask question
Ask any question about a GitHub repository and get an AI-powered, context-grounded response. Args: repoName: GitHub repository or list of repositories (max 10) in owner/repo format question: The question to ask about the repository
Why this helps
Recurring support patterns can remain anecdotal because nobody has time to investigate their technical root context.
- Create a regular engineering learning loop
- Investigate recurring customer friction
- Build shared technical understanding
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Devin MCP once in the Notis portal.
- 2Create an automation named weekly support architecture question.
- 3Tell Notis to ask Devin the specified repository question using the week's support theme summary supplied in the prompt.
- 4Pick a recurring schedule as the trigger and choose a report destination.
- 5Test with one real scheduled run.
Questions about this workflow
Does Devin receive Zendesk history automatically?
No. Include the support theme or summary in the automation prompt or webhook input.
Can the question cover multiple repositories?
Yes. Provide up to ten repositories in the Ask question request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Devin MCP. A trigger fires from one place; an action lands in another.
Zendesk triggers
Devin MCP actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Ask question
Ask any question about a GitHub repository and get an AI-powered, context-grounded response. Args: repoName: GitHub repository or list of repositories (max 10) in owner/repo format question: The question to ask about the repository
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List available repos
List all repositories available to query with your Devin account. Only available in private mode (via devin.ai endpoints).
New User Created
Triggered when a new user is created in Zendesk.
Read wiki contents
View documentation about a GitHub repository. Args: repoName: GitHub repository in owner/repo format (e.g. "facebook/react")
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Read wiki structure
Get a list of documentation topics for a GitHub repository. Args: repoName: GitHub repository in owner/repo format (e.g. "facebook/react")
Connect any two apps with Notis in the middle.
Zendesk and Devin MCP, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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