Map product areas before onboarding starts
Give customer success a clear documentation path for the product areas a new user may need.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Read wiki structure
Get a list of documentation topics for a GitHub repository. Args: repoName: GitHub repository in owner/repo format (e.g. "facebook/react")
Why this helps
Onboarding teams often share broad guidance because they lack a quick map of product concepts and documentation.
- Create focused onboarding plans
- Make product concepts easier to find
- Reduce generic first-touch guidance
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Devin MCP once in the Notis portal.
- 2Create an automation named new user product area map.
- 3Tell Notis to ask Devin for wiki topics that explain the product areas relevant to the newly created user context.
- 4Pick New User Created as the trigger and select a report channel.
- 5Test with one real user creation.
Questions about this workflow
Does the user event include their intended use case?
Only fields present in the event are available; add intended use details through your prompt or webhook context.
Can this produce customer-facing copy?
It maps topics. Ask Notis to summarize selected content in a separate workflow.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Devin MCP. A trigger fires from one place; an action lands in another.
Zendesk triggers
Devin MCP actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Ask question
Ask any question about a GitHub repository and get an AI-powered, context-grounded response. Args: repoName: GitHub repository or list of repositories (max 10) in owner/repo format question: The question to ask about the repository
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List available repos
List all repositories available to query with your Devin account. Only available in private mode (via devin.ai endpoints).
New User Created
Triggered when a new user is created in Zendesk.
Read wiki contents
View documentation about a GitHub repository. Args: repoName: GitHub repository in owner/repo format (e.g. "facebook/react")
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Read wiki structure
Get a list of documentation topics for a GitHub repository. Args: repoName: GitHub repository in owner/repo format (e.g. "facebook/react")
Connect any two apps with Notis in the middle.
Zendesk and Devin MCP, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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