Prepare grounded guidance for new users
Find the documentation your team needs before answering the first onboarding questions.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Read wiki contents
View documentation about a GitHub repository. Args: repoName: GitHub repository in owner/repo format (e.g. "facebook/react")
Why this helps
Onboarding advice can drift from the current product because teams rely on memory or outdated internal notes.
- Use current repository documentation
- Improve first-touch guidance
- Reduce onboarding research time
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Devin MCP once in the Notis portal.
- 2Create an automation named new user help center context.
- 3Tell Notis to identify the likely repository and ask Devin for wiki contents that can inform first-use guidance.
- 4Pick New User Created as the trigger and select a report destination.
- 5Test with one real user creation.
Questions about this workflow
Can the workflow choose the exact help article?
It can surface relevant wiki content, while your team decides which customer-facing article to share.
What if no repository can be identified?
The report should say that the available event data is insufficient and request more context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Devin MCP. A trigger fires from one place; an action lands in another.
Zendesk triggers
Devin MCP actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Ask question
Ask any question about a GitHub repository and get an AI-powered, context-grounded response. Args: repoName: GitHub repository or list of repositories (max 10) in owner/repo format question: The question to ask about the repository
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List available repos
List all repositories available to query with your Devin account. Only available in private mode (via devin.ai endpoints).
New User Created
Triggered when a new user is created in Zendesk.
Read wiki contents
View documentation about a GitHub repository. Args: repoName: GitHub repository in owner/repo format (e.g. "facebook/react")
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Read wiki structure
Get a list of documentation topics for a GitHub repository. Args: repoName: GitHub repository in owner/repo format (e.g. "facebook/react")
Connect any two apps with Notis in the middle.
Zendesk and Devin MCP, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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