Find the right Demio session date for each ticket
Answer scheduling questions with the current Demio session list.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Event Dates
Tool to list all scheduled session dates for a given Demio event. Use when you need the session schedule by event ID.
Why this helps
Customers wait while agents search multiple session calendars for an available date.
- Respond with current session options
- Reduce schedule lookup time
- Avoid sharing outdated dates
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Demio once in Notis.
- 2Create an automation for webinar schedule support.
- 3Tell Notis to list all event dates for the valid Demio event_id and identify the best date for the ticket.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with a ticket asking about session availability.
Questions about this workflow
Can it select a date automatically?
Yes, if your instruction defines the selection rule and the ticket includes the needed preference.
What if there are no upcoming dates?
Ask Notis to report that clearly so the agent can offer the next appropriate response.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Demio. A trigger fires from one place; an action lands in another.
Zendesk triggers
Demio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Demio Create Join Link
Tool to register an attendee and obtain their unique Demio join link. Use after confirming a valid event_id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Demio: Get Event by ID
Tool to retrieve event details by ID. Use when you need the full metadata for a specific Demio event.
New User Created
Triggered when a new user is created in Zendesk.
List Event Date Participants
Tool to list participants for a specific event date. Use after scheduling an event session to retrieve attendees.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Event Dates
Tool to list all scheduled session dates for a given Demio event. Use when you need the session schedule by event ID.
List Demio Events
Tool to retrieve a list of Demio events. Use when you need to fetch events optionally filtered by type or paginated.
Demio API Ping
Tool to perform a health check on the Demio API. Use to verify the API is reachable before other calls.
Connect any two apps with Notis in the middle.
Zendesk and Demio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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