Look up Demio event details for support tickets
Give support the event facts they need without searching another dashboard.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Demio: Get Event by ID
Tool to retrieve event details by ID. Use when you need the full metadata for a specific Demio event.
Why this helps
Agents answer webinar questions with stale or incomplete event information.
- Improve answer accuracy
- Reduce dashboard switching
- Surface event metadata in run reports
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Demio once in Notis.
- 2Create an automation with a specific name and prompt.
- 3Tell Notis to identify the supplied Demio event_id from the ticket and retrieve its full details.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with a ticket containing a known event_id.
Questions about this workflow
What details can be retrieved?
The action returns the full metadata available for the specified Demio event.
Can Notis infer an event_id?
Only if your instruction gives a reliable source or rule; otherwise the event_id must be supplied.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Demio. A trigger fires from one place; an action lands in another.
Zendesk triggers
Demio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Demio Create Join Link
Tool to register an attendee and obtain their unique Demio join link. Use after confirming a valid event_id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Demio: Get Event by ID
Tool to retrieve event details by ID. Use when you need the full metadata for a specific Demio event.
New User Created
Triggered when a new user is created in Zendesk.
List Event Date Participants
Tool to list participants for a specific event date. Use after scheduling an event session to retrieve attendees.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Event Dates
Tool to list all scheduled session dates for a given Demio event. Use when you need the session schedule by event ID.
List Demio Events
Tool to retrieve a list of Demio events. Use when you need to fetch events optionally filtered by type or paginated.
Demio API Ping
Tool to perform a health check on the Demio API. Use to verify the API is reachable before other calls.
Connect any two apps with Notis in the middle.
Zendesk and Demio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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