Shortlist matching Demio events for support
Turn an ambiguous webinar request into a small set of clear options.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Demio Events
Tool to retrieve a list of Demio events. Use when you need to fetch events optionally filtered by type or paginated.
Why this helps
Agents lose time opening many events when a ticket does not identify one exact webinar.
- Reduce search time
- Make ambiguity explicit
- Help agents choose confidently
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Demio once in Notis.
- 2Create an automation focused on ambiguous webinar requests.
- 3Tell Notis to list Demio events and return a concise shortlist based on the ticket details.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with a ticket containing multiple webinar clues.
Questions about this workflow
Can it choose one event automatically?
Yes, when your instruction defines a confidence rule; otherwise ask it to return candidates for review.
Does it alter the Zendesk ticket?
The workflow produces a run report; it does not rely on unsupported ticket field updates.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Demio. A trigger fires from one place; an action lands in another.
Zendesk triggers
Demio actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Demio Create Join Link
Tool to register an attendee and obtain their unique Demio join link. Use after confirming a valid event_id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Demio: Get Event by ID
Tool to retrieve event details by ID. Use when you need the full metadata for a specific Demio event.
New User Created
Triggered when a new user is created in Zendesk.
List Event Date Participants
Tool to list participants for a specific event date. Use after scheduling an event session to retrieve attendees.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Event Dates
Tool to list all scheduled session dates for a given Demio event. Use when you need the session schedule by event ID.
List Demio Events
Tool to retrieve a list of Demio events. Use when you need to fetch events optionally filtered by type or paginated.
Demio API Ping
Tool to perform a health check on the Demio API. Use to verify the API is reachable before other calls.
Connect any two apps with Notis in the middle.
Zendesk and Demio, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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