Start a Deadline Funnel deadline from a Zendesk ticket
Turn a confirmed support conversation into a tracked deadline in seconds.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Start Deadline via Custom Webhook
Tool to start an individual subscriber’s deadline tracking via a custom webhook URL. Use after generating a campaign-specific webhook token. Example: StartDeadlineCustomWebhook(account_id='123456', token='abcdef', email='joe@example.com')
Why this helps
Agents lose time copying customer details between support and campaign tools.
- Start deadlines from the support workspace
- Avoid repeated copy and paste
- Keep customer timing consistent
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Deadline Funnel in Notis once.
- 2Create an automation named Ticket to Deadline Start.
- 3Tell Notis to start the subscriber deadline only when the new ticket includes a verified campaign token and customer email.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one real ticket containing approved details.
Questions about this workflow
What information must the ticket contain?
The ticket must provide the campaign webhook token and subscriber email, or the automation should report missing details.
Can this start every ticket deadline automatically?
It should only run when your instruction says the ticket is eligible and required details are present.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Deadline funnel. A trigger fires from one place; an action lands in another.
Zendesk triggers
Deadline funnel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Email Link Redirect
Tool to redirect an email link to the correct before- or after-deadline URL for a subscriber. Use when processing clicks on Deadline Funnel email links. Returns the final destination URL after redirects.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate Sales Tracking Webhook URL
Tool to generate the sales-tracking webhook URL details. Use when you need the campaign-specific sales-tracking webhook parameters before tracking a sale. Use after creating or retrieving your campaign in Deadline Funnel to obtain the token value.
New User Created
Triggered when a new user is created in Zendesk.
Get Account ID
Tool to retrieve the Deadline Funnel account ID. Use when you need the account identifier for subsequent API calls. Attempts known endpoints then falls back to parsing response or request headers.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Campaigns
Tool to retrieve existing Deadline Funnel campaigns. Use when you need to obtain campaign IDs and names for downstream actions.
Start Deadline via Custom Webhook
Tool to start an individual subscriber’s deadline tracking via a custom webhook URL. Use after generating a campaign-specific webhook token. Example: StartDeadlineCustomWebhook(account_id='123456', token='abcdef', email='joe@example.com')
Track Sale Webhook
Tool to record a sale for a subscriber in a specific campaign via the campaign-generated sales-tracking webhook. Use after generating the campaign sales-tracking webhook URL.
Connect any two apps with Notis in the middle.
Zendesk and Deadline funnel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Deadline funnel.