Match Zendesk tickets to Deadline Funnel campaigns
Give every urgent customer conversation the right campaign context before you reply.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Campaigns
Tool to retrieve existing Deadline Funnel campaigns. Use when you need to obtain campaign IDs and names for downstream actions.
Why this helps
Support requests often arrive without the campaign context needed for a timely, relevant response.
- Find campaign context without switching tabs
- Reduce incorrect urgency messaging
- Help support agents respond faster
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Deadline Funnel in Notis once.
- 2Create an automation named Ticket to Campaign Match.
- 3Tell Notis to inspect each new ticket and list the Deadline Funnel campaign that best matches its context.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one real Zendesk ticket.
Questions about this workflow
Does this create a campaign?
No. It retrieves existing Deadline Funnel campaigns for review.
What if no campaign matches?
Notis can report that no suitable campaign was found so the agent can follow up manually.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Deadline funnel. A trigger fires from one place; an action lands in another.
Zendesk triggers
Deadline funnel actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Email Link Redirect
Tool to redirect an email link to the correct before- or after-deadline URL for a subscriber. Use when processing clicks on Deadline Funnel email links. Returns the final destination URL after redirects.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Generate Sales Tracking Webhook URL
Tool to generate the sales-tracking webhook URL details. Use when you need the campaign-specific sales-tracking webhook parameters before tracking a sale. Use after creating or retrieving your campaign in Deadline Funnel to obtain the token value.
New User Created
Triggered when a new user is created in Zendesk.
Get Account ID
Tool to retrieve the Deadline Funnel account ID. Use when you need the account identifier for subsequent API calls. Attempts known endpoints then falls back to parsing response or request headers.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Campaigns
Tool to retrieve existing Deadline Funnel campaigns. Use when you need to obtain campaign IDs and names for downstream actions.
Start Deadline via Custom Webhook
Tool to start an individual subscriber’s deadline tracking via a custom webhook URL. Use after generating a campaign-specific webhook token. Example: StartDeadlineCustomWebhook(account_id='123456', token='abcdef', email='joe@example.com')
Track Sale Webhook
Tool to record a sale for a subscriber in a specific campaign via the campaign-generated sales-tracking webhook. Use after generating the campaign sales-tracking webhook URL.
Connect any two apps with Notis in the middle.
Zendesk and Deadline funnel, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Deadline funnel.