Create DataRobot datasets from Zendesk ticket files
Put the file needed for investigation into the data catalog without manual downloading.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Create Dataset from File
Tool to create a DataRobot dataset by uploading a file (CSV, Excel, etc.). Use when you need to upload data files to DataRobot's global catalog for modeling or prediction. Dataset creation is asynchronous - poll the statusId to monitor completion.
Why this helps
Useful support attachments stay trapped in tickets while analysis waits for someone to move them.
- Reduce file handling steps
- Start analysis with fresher evidence
- Keep ticket origin visible in reports
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Datarobot in Notis once.
- 2Create an automation describing which ticket attachments qualify and how to name the dataset.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose a report destination and test with one ticket containing a file.
Questions about this workflow
Does this upload every attachment?
Only if your instruction says so and the file is supported by the DataRobot action.
What if there is no attachment?
Notis can report that no dataset was created and include the ticket reference.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Datarobot. A trigger fires from one place; an action lands in another.
Zendesk triggers
Datarobot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Users to Group
Tool to add one or more users to a DataRobot user group by groupId. Use when you have a valid groupId and want to add existing usernames. Limit 100 users per request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add User to Organization
Tool to add a user to an existing organization. Use when you have an organizationId and wish to add or create a user within it.
New User Created
Triggered when a new user is created in Zendesk.
Analyze Dataset Definition
Tool to analyze a dataset definition by ID. Use when you need to trigger an analysis job that retrieves dataset metadata, schema, and statistics.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Archive Model Package
Tool to archive a DataRobot model package. Use when you need to archive a model package that is no longer actively used.
Build Java Scoring Code Package
Initiates an asynchronous build of a Java JAR package containing DataRobot Scoring Code for a deployment. The JAR can be executed locally for predictions or used as a library in Java applications. Use after confirming the deployment is active and supports scoring code. Poll the returned statusId or location URL to track build progress.
Cancel Notebook Job
Tool to cancel a running or pending notebook job execution. Use when you need to stop a notebook job that is currently executing or queued. The cancellation is immediate and cannot be undone.
Cancel Project Job
Tool to cancel a pending job for a project. Use when you need to stop a queued or running job after confirming its ID.
Check Project Status
Tool to check the status of a DataRobot project. Use after creating or loading a project to monitor its stage and Autopilot completion.
Connect any two apps with Notis in the middle.
Zendesk and Datarobot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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