Create DataRobot batch monitoring jobs from Zendesk tickets
Turn a reported prediction concern into measurable monitoring work.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Create Batch Monitoring Job
Tool to create a DataRobot Batch Monitoring job for tracking model performance and data drift on batch predictions. Use when you need to monitor predictions at scale. The job is created asynchronously and returns immediately with a job ID.
Why this helps
A support report can sit unresolved while nobody starts the performance check needed to confirm it.
- Start monitoring while context is fresh
- Make customer reports measurable
- Reduce handoffs to data teams
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Datarobot in Notis once.
- 2Create an automation describing when a ticket warrants a batch monitoring job and what details to use.
- 3Pick New Zendesk Ticket as the trigger.
- 4Select a report destination and test with one real ticket.
Questions about this workflow
When should a monitoring job be created?
Define the ticket signals in your instruction, such as repeated prediction errors or suspected drift.
What happens if required deployment details are missing?
Notis can report the missing details instead of creating an incomplete job.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Datarobot. A trigger fires from one place; an action lands in another.
Zendesk triggers
Datarobot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Users to Group
Tool to add one or more users to a DataRobot user group by groupId. Use when you have a valid groupId and want to add existing usernames. Limit 100 users per request.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add User to Organization
Tool to add a user to an existing organization. Use when you have an organizationId and wish to add or create a user within it.
New User Created
Triggered when a new user is created in Zendesk.
Analyze Dataset Definition
Tool to analyze a dataset definition by ID. Use when you need to trigger an analysis job that retrieves dataset metadata, schema, and statistics.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Archive Model Package
Tool to archive a DataRobot model package. Use when you need to archive a model package that is no longer actively used.
Build Java Scoring Code Package
Initiates an asynchronous build of a Java JAR package containing DataRobot Scoring Code for a deployment. The JAR can be executed locally for predictions or used as a library in Java applications. Use after confirming the deployment is active and supports scoring code. Poll the returned statusId or location URL to track build progress.
Cancel Notebook Job
Tool to cancel a running or pending notebook job execution. Use when you need to stop a notebook job that is currently executing or queued. The cancellation is immediate and cannot be undone.
Cancel Project Job
Tool to cancel a pending job for a project. Use when you need to stop a queued or running job after confirming its ID.
Check Project Status
Tool to check the status of a DataRobot project. Use after creating or loading a project to monitor its stage and Autopilot completion.
Connect any two apps with Notis in the middle.
Zendesk and Datarobot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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