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Create DataRobot onboarding comments from Zendesk users

Keep the reason and context for new access requests close to the work.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Create Comment

Tool to create a comment on a DataRobot entity (deployment, use case, model, catalog, etc.). Use when you need to add notes, feedback, or documentation to DataRobot objects.

Why this helps

Access decisions lose their context when onboarding notes stay only in support records.

  • Preserve onboarding rationale
  • Help administrators review access
  • Create a searchable audit trail

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Datarobot in Notis once.
  • 2Create an automation describing the onboarding summary to write as a DataRobot comment.
  • 3Pick New User Created as the trigger.
  • 4Choose a report channel and test with one real user.

Questions about this workflow

Where is the comment added?

Tell Notis which DataRobot entity should receive the onboarding note.

Can the comment include only selected user details?

Yes. Specify the details to include in the instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Datarobot. A trigger fires from one place; an action lands in another.

Zendesk triggers

Datarobot actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Users to Group

Tool to add one or more users to a DataRobot user group by groupId. Use when you have a valid groupId and want to add existing usernames. Limit 100 users per request.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add User to Organization

Tool to add a user to an existing organization. Use when you have an organizationId and wish to add or create a user within it.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Analyze Dataset Definition

Tool to analyze a dataset definition by ID. Use when you need to trigger an analysis job that retrieves dataset metadata, schema, and statistics.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Archive Model Package

Tool to archive a DataRobot model package. Use when you need to archive a model package that is no longer actively used.

ActionInstant

Build Java Scoring Code Package

Initiates an asynchronous build of a Java JAR package containing DataRobot Scoring Code for a deployment. The JAR can be executed locally for predictions or used as a library in Java applications. Use after confirming the deployment is active and supports scoring code. Poll the returned statusId or location URL to track build progress.

ActionInstant

Cancel Notebook Job

Tool to cancel a running or pending notebook job execution. Use when you need to stop a notebook job that is currently executing or queued. The cancellation is immediate and cannot be undone.

ActionInstant

Cancel Project Job

Tool to cancel a pending job for a project. Use when you need to stop a queued or running job after confirming its ID.

ActionInstant

Check Project Status

Tool to check the status of a DataRobot project. Use after creating or loading a project to monitor its stage and Autopilot completion.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Datarobot, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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