Review Datadog access context for new Zendesk users
Keep customer onboarding and operational access reviews connected.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
List Users
List users from datadog organization. user management allows you to see team members, their roles, and access levels within your datadog organization.
Why this helps
New customer records can prompt access questions that require searching a separate operations tool.
- Reduce manual cross tool checks
- Keep onboarding context visible
- Support safer access discussions
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Datadog in Notis once.
- 2Create an automation and describe the access review you need.
- 3Tell Notis to review Datadog users using relevant details from the new Zendesk user.
- 4Pick New User Created as the trigger.
- 5Choose a report channel and test with one real user event.
Questions about this workflow
Does it grant or revoke access?
No. It retrieves user context for review and leaves access changes to your approved process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Datadog. A trigger fires from one place; an action lands in another.
Zendesk triggers
Datadog actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Dashboard
Create a dashboard in datadog. dashboards provide customizable visualizations for monitoring your infrastructure, applications, and business metrics in a unified view.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create downtime
Creates a new downtime in datadog to suppress alerts during maintenance windows or planned outages. useful for preventing false alarms during deployments or maintenance.
New User Created
Triggered when a new user is created in Zendesk.
Create event
Creates a new event in datadog. events are useful for tracking deployments, outages, configuration changes, and other important occurrences.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create monitor
Creates a new datadog monitor to track metrics, logs, or other data sources with configurable alerting thresholds and notifications.
Create SLO
Create a service level objective (slo) in datadog. slos help you define and track reliability targets for your services, enabling data-driven decisions about service quality and reliability investments.
Create Synthetic API Test
Create a synthetic api test in datadog. creates a new synthetic api test that continuously monitors api endpoints from multiple locations worldwide. useful for proactive monitoring of api uptime, performance, and functionality.
Create Webhook
Create a webhook in datadog. webhooks enable you to receive notifications from datadog monitors and alerts to external services and applications.
Delete Dashboard
Delete a dashboard in datadog. permanently removes a dashboard from your organization. this action cannot be undone. use with caution.
Connect any two apps with Notis in the middle.
Zendesk and Datadog, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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