Update Databricks app configuration from an approved ticket
Turn approved configuration requests into precise Databricks updates.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Update Databricks App
Tool to update an existing Databricks app configuration. Use when you need to modify app settings such as description, resources, compute size, budget policy, or API scopes. This is a partial update operation - only fields provided in the request will be updated, other fields retain their current values.
Why this helps
Configuration requests are copied between support and platform teams, inviting mistakes.
- Reduce transcription errors
- Preserve approval context
- Make routine changes faster
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Databricks in Notis once.
- 2Create an automation for approved configuration tickets.
- 3Tell Notis to update only the fields explicitly approved in the ticket.
- 4Choose New Zendesk Ticket as the trigger and select a report channel.
- 5Test with one approved request.
Questions about this workflow
Can Notis avoid changing unspecified fields?
Yes. Instruct it to perform a partial update using only values present in the approved request.
How should approval be represented?
Include a clear approval phrase or status in the ticket and tell Notis how to recognize it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Databricks. A trigger fires from one place; an action lands in another.
Zendesk triggers
Databricks actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Tool to delete a Custom LLM agent created through Agent Bricks. Use when you need to remove a custom LLM and all associated data. This operation is irreversible and deletes all data including temporary transformations, model checkpoints, and internal metadata.
New User Created
Triggered when a new user is created in Zendesk.
Create Databricks App
Tool to create a new Databricks app with specified configuration. Use when you need to create apps hosted on Databricks serverless platform to deploy secure data and AI applications. The app name must be unique within the workspace, contain only lowercase alphanumeric characters and hyphens, and cannot be changed after creation.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Databricks App
Tool to delete a Databricks app from the workspace. Use when you need to remove an app and its associated service principal. When an app is deleted, Databricks automatically deletes the provisioned service principal.
Deploy Databricks App
Tool to create a deployment for a Databricks app. Use when you need to deploy an app with source code from a workspace path. The deployment process provisions compute resources and uploads the source code. Deployments can be in states: IN_PROGRESS, SUCCEEDED, FAILED, or CANCELLED.
Get Databricks App Details
Tool to retrieve details about a specific Databricks app by name. Use when you need to get comprehensive information about an app including configuration, deployment status, compute resources, and metadata.
Get Databricks App Permission Levels
Tool to retrieve available permission levels for a Databricks app. Use when you need to understand what permission levels can be assigned to users or groups for a specific app. Returns permission levels like CAN_USE and CAN_MANAGE with their descriptions.
Get Databricks App Permissions
Tool to retrieve permissions for a Databricks app. Use when you need to check who has access to an app and their permission levels. Returns the access control list including inherited permissions from parent or root objects.
Connect any two apps with Notis in the middle.
Zendesk and Databricks, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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