Track a Databricks deployment update from Zendesk
See whether a rollout is progressing, failed, or completed before replying.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get App Deployment Update
Tool to retrieve information about a specific app deployment update. Use when you need to track the status and details of app deployment updates, including whether the update succeeded, failed, is in progress, or was not updated.
Why this helps
Rollout tickets stay open because deployment state is scattered across tools.
- Surface deployment state quickly
- Standardize rollout incident checks
- Help agents send accurate updates
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Databricks in Notis once.
- 2Create an automation for deployment status checks.
- 3Tell Notis to retrieve the deployment update referenced by the ticket and summarize next steps.
- 4Choose New Zendesk Ticket as the trigger and select a report channel.
- 5Test with one deployment ticket.
Questions about this workflow
Can it detect failed deployments?
Yes. Ask Notis to call out failed, cancelled, and in progress states in the report.
Will it retry a deployment?
No. This workflow only retrieves the update status.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Databricks. A trigger fires from one place; an action lands in another.
Zendesk triggers
Databricks actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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New User Created
Triggered when a new user is created in Zendesk.
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New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Tool to retrieve details about a specific Databricks app by name. Use when you need to get comprehensive information about an app including configuration, deployment status, compute resources, and metadata.
Get Databricks App Permission Levels
Tool to retrieve available permission levels for a Databricks app. Use when you need to understand what permission levels can be assigned to users or groups for a specific app. Returns permission levels like CAN_USE and CAN_MANAGE with their descriptions.
Get Databricks App Permissions
Tool to retrieve permissions for a Databricks app. Use when you need to check who has access to an app and their permission levels. Returns the access control list including inherited permissions from parent or root objects.
Connect any two apps with Notis in the middle.
Zendesk and Databricks, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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