Check credits before ticket enrichment
Know whether your lookup budget can support the next request.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Check Account Balance
Tool to check Data247 account balance and remaining credits. Use when you need to verify available credits before making API requests.
Why this helps
Enrichment workflows can stop unexpectedly when account credits run out midstream.
- Shows remaining lookup credits
- Supports predictable operations
- Creates an early budget signal
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Data247 once in the Notis portal.
- 2Create an automation for ticket enrichment budget checks.
- 3Tell Notis to check the Data247 account balance when a new ticket arrives and report whether credits are sufficient for the planned lookup.
- 4Pick New Zendesk Ticket as the trigger and choose where reports go.
- 5Test with one real ticket.
Questions about this workflow
Does this consume lookup credits?
The balance check is intended to verify available credits before other API requests.
Can it choose a different lookup?
Tell Notis what fallback or escalation guidance to report when credits are low.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Data247. A trigger fires from one place; an action lands in another.
Zendesk triggers
Data247 actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Data247, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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