Search Daffy nonprofits from new Zendesk tickets
Turn nonprofit questions into a focused search as soon as a ticket is created.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Search Non-Profits
Tool to search non-profit organizations by cause id and query text. use when you need to find nonprofits matching a search term or a specific cause.
Why this helps
Finding suitable nonprofits requires repeated copying, searching and comparing across tools.
- Speed up nonprofit discovery
- Reduce copy and paste work
- Return focused search results to the team
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Daffy once in Notis.
- 2Create an automation named Ticket Nonprofit Search.
- 3Tell Notis to read the ticket's cause and query details, search Daffy nonprofits, and summarize the best matches.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one real nonprofit question.
Questions about this workflow
Where do cause id and query text come from?
Your instruction should tell Notis where the ticket provides those values. If a cause id is missing, the report can flag that information as needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Daffy. A trigger fires from one place; an action lands in another.
Zendesk triggers
Daffy actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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New User Created
Triggered when a new user is created in Zendesk.
Get Contributions
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New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Donations
Tool to retrieve a list of donations for the authenticated user. use after authentication to fetch donation history.
Get Gift by Code
Tool to retrieve details of a specific gift by its unique code. use after obtaining the gift code.
Get Gifts
Tool to retrieve a list of gifts. use when you need to page or filter gifts.
Get Non-Profit by EIN
Tool to retrieve information about a non-profit organization by ein. use after confirming the correct nine-digit ein.
Get User Causes
Tool to retrieve a list of causes for a specified user. use after confirming the user id is valid.
Connect any two apps with Notis in the middle.
Zendesk and Daffy, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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