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Notis

Check Daffy causes for new Zendesk users

See the causes associated with an account before your team responds.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Get User Causes

Tool to retrieve a list of causes for a specified user. use after confirming the user id is valid.

Why this helps

Support context misses important cause preferences when teams only review the ticketing system.

  • Expose cause preferences early
  • Reduce context switching
  • Standardize account preparation

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Daffy once.
  • 2Create an automation for a new user causes review.
  • 3Tell Notis to retrieve the authenticated user's Daffy causes and summarize them for the report.
  • 4Pick New User Created and choose where reports should go.
  • 5Test with one new user event.

Questions about this workflow

What user identifier does this action use?

Daffy's action requires a valid user context. Your instruction should specify any identifier or account assumption needed for the authenticated connection.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Daffy. A trigger fires from one place; an action lands in another.

Zendesk triggers

Daffy actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Gift

Tool to create a new charitable gift. use when you have recipient details and amount ready.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Balance

Tool to retrieve the authenticated user's fund balance. use after authenticating to confirm account funds.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Contributions

Tool to retrieve list of contributions to the authenticated user's fund. use when needing to paginate through contribution history.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get Donations

Tool to retrieve a list of donations for the authenticated user. use after authentication to fetch donation history.

ActionInstant

Get Gift by Code

Tool to retrieve details of a specific gift by its unique code. use after obtaining the gift code.

ActionInstant

Get Gifts

Tool to retrieve a list of gifts. use when you need to page or filter gifts.

ActionInstant

Get Non-Profit by EIN

Tool to retrieve information about a non-profit organization by ein. use after confirming the correct nine-digit ein.

ActionInstant

Get User Causes

Tool to retrieve a list of causes for a specified user. use after confirming the user id is valid.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Daffy, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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