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Match new users to the right organization

Reduce duplicate organizations by checking partial company details during user creation.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Suggest Party

Tool to autocomplete and suggest russian companies or entrepreneurs. use when you have a partial name, inn, ogrn, or address and need structured suggestions.

Why this helps

A shortened company name or address is rarely enough for a confident manual match.

  • Find likely legal entities
  • Reduce duplicate organization records
  • Give support a shortlist for confirmation

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Dadata ru once in Notis.
  • 2Create an automation asking Notis to send available organization text to Suggest Party.
  • 3Pick New User Created as the trigger.
  • 4Select a report channel and test with one user who has company information.

Questions about this workflow

What can the suggestion use?

It can work from partial name, INN, OGRN, or address information when present.

Does it merge organizations automatically?

No. The result is a suggested match for your review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Dadata ru. A trigger fires from one place; an action lands in another.

Zendesk triggers

Dadata ru actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Clean Address

Tool to clean and standardize russian postal addresses. use when you need structured address fields from raw strings.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Clean Birthdate

Tool to standardize and validate birthdate strings. use after capturing raw birthdate inputs to normalize them to yyyy-mm-dd.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Clean Email

Tool to standardize and validate email addresses. use when you have raw email input and need to fix typos, correct domains, and classify as personal, corporate, or disposable. use after collecting user-provided emails.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Clean Name (FIO)

Tool to standardize and parse full names (fio), detect gender, and return grammatical cases. use when you need structured name parsing and declensions from raw fio inputs.

ActionInstant

Clean Passport

Tool to validate a russian passport number against the official registry. use after collecting passport details.

ActionInstant

Clean Phone

Tool to standardize and validate phone numbers. use when you need to convert arbitrary phone inputs into a uniform, validated 11-digit format for further processing.

ActionInstant

Clean Vehicle

Tool to standardize and parse vehicle data fields. use after obtaining raw vehicle info to extract brand, model, year, vin, and other identifiers.

ActionInstant

Find Address

Tool to find address by identifier. use when you need full address details from a cadastral number, fias id, or kladr code.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Dadata ru, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Dadata ru.