Make birthdate data consistent for verification
Remove date format confusion when support needs to verify a customer.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Clean Birthdate
Tool to standardize and validate birthdate strings. use after capturing raw birthdate inputs to normalize them to yyyy-mm-dd.
Why this helps
Different date formats create avoidable identity checks and processing errors.
- Return a consistent yyyy mm dd date
- Flag invalid dates
- Reduce back and forth with customers
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Dadata ru once in Notis.
- 2Create an automation asking Notis to detect birthdate text and send it to Clean Birthdate.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose where run reports go and test with one ticket containing a birthdate.
Questions about this workflow
What format does it return?
The action is intended to normalize valid birthdates to yyyy mm dd.
What if the date is ambiguous?
Notis can report the ambiguity instead of guessing.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dadata ru. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dadata ru actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clean Address
Tool to clean and standardize russian postal addresses. use when you need structured address fields from raw strings.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Clean Birthdate
Tool to standardize and validate birthdate strings. use after capturing raw birthdate inputs to normalize them to yyyy-mm-dd.
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New Zendesk Ticket
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Connect any two apps with Notis in the middle.
Zendesk and Dadata ru, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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