Check passport numbers before processing
Give verification teams a fast signal when a ticket includes passport details.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Clean Passport
Tool to validate a russian passport number against the official registry. use after collecting passport details.
Why this helps
Manual passport checks interrupt support work and increase handling time.
- Catch malformed passport values
- Reduce manual registry lookups
- Create a clear validation report
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Dadata ru once in Notis.
- 2Create an automation asking Notis to find passport numbers and send them to Clean Passport.
- 3Pick New Zendesk Ticket as the trigger.
- 4Select a report channel and test with an authorized example ticket.
Questions about this workflow
Does this validate any country's passport?
The listed action is for Russian passport numbers.
Will the full passport number be exposed in reports?
Ask Notis to mask sensitive digits in the report if your policy requires it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dadata ru. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dadata ru actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Clean Name (FIO)
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Clean Passport
Tool to validate a russian passport number against the official registry. use after collecting passport details.
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Connect any two apps with Notis in the middle.
Zendesk and Dadata ru, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Dadata ru.