Confirm reference data is current before acting
Give reviewers a quick freshness check when a ticket depends on registry or bank references.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Reference Versions
Tool to retrieve the last update dates for dadata reference datasets (fias, egrul, banks, etc.). use before performing operations that depend on the currency of reference data.
Why this helps
Outdated reference datasets can undermine otherwise careful ticket decisions.
- See latest dataset update dates
- Support evidence based reviews
- Reduce uncertainty around reference data
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Dadata ru once in Notis.
- 2Create an automation asking Notis to retrieve relevant Dadata reference versions for each new ticket.
- 3Pick New Zendesk Ticket as the trigger.
- 4Select a report channel and test with one ticket that depends on reference data.
Questions about this workflow
Which datasets can it check?
The action reports update dates for available Dadata reference datasets such as FIAS, EGRUL, and banks.
Does it refresh the datasets?
No. It reports their current reference versions.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dadata ru. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dadata ru actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Dadata ru, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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