Audit welcome links for new Zendesk users
Keep onboarding resources easy to find when a new user enters Zendesk.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
View Last Shortened URLs
This action retrieves a list of recently shortened urls from your cutt.ly account. it allows users to view their latest shortened links and their details. note: due to api limitations, this action may not return all historical urls. for complete history, please use the cutt.ly dashboard.
Why this helps
Welcome workflows often rely on links that are hard to locate at the moment they are needed.
- Speed up onboarding preparation
- Surface likely welcome resources
- Keep the process repeatable
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cuttly once in the Notis portal.
- 2Create an automation describing the welcome link audit.
- 3Pick the New User Created trigger.
- 4Choose the run report destination.
- 5Test with one real new user.
Questions about this workflow
Can it know which link the user needs?
Only if the prompt includes enough context or the returned details make it clear.
Does it modify the Zendesk user?
No. This workflow only retrieves Cuttly URLs and reports an analysis.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cutt ly. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cutt ly actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
View Last Shortened URLs
This action retrieves a list of recently shortened urls from your cutt.ly account. it allows users to view their latest shortened links and their details. note: due to api limitations, this action may not return all historical urls. for complete history, please use the cutt.ly dashboard.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Cutt ly, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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