Create a customer ready PDF from every new Zendesk ticket
Give every ticket a clean, shareable brief without copying details into a document.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Convert HTML to PDF
Tool to convert HTML to a PDF document. Use when you need to generate a PDF from raw HTML. Returns raw PDF bytes suitable for download or storage.
Why this helps
Ticket context gets buried when someone has to manually format it for sharing.
- Share consistent ticket summaries
- Reduce manual formatting
- Keep key customer context together
Setup
Build it in a few focused steps.
- 1Connect Zendesk and CustomJS once in the Notis portal.
- 2Create an automation and describe the PDF outcome in one plain language instruction.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose where run reports should go, then test with one real ticket.
Questions about this workflow
What content can the PDF include?
Tell Notis which ticket details and formatting to include in the automation prompt.
Do I need to build a template first?
No. Describe the desired HTML layout and PDF contents in plain language.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Customjs. A trigger fires from one place; an action lands in another.
Zendesk triggers
Customjs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate CustomJS API Key
Tool to authenticate a CustomJS API key. Use when verifying a user's API key before making further requests.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Convert HTML to PDF
Tool to convert HTML to a PDF document. Use when you need to generate a PDF from raw HTML. Returns raw PDF bytes suitable for download or storage.
New User Created
Triggered when a new user is created in Zendesk.
Convert HTML to PNG
Tool to convert HTML string to PNG image. Use when you need a PNG from HTML after preparing your markup.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Capture webpage screenshot
Tool to capture a screenshot of a webpage. Use when you need a visual snapshot of a URL.
Merge multiple PDFs into one
Tool to merge multiple PDF files into a single PDF. Use when you have multiple PDF URLs and want one combined PDF.
Run Puppeteer Script
Tool to run a Puppeteer script and capture a screenshot. Use when automating headless browser tasks and needing a PNG output. Use after confirming the script logic.
Connect any two apps with Notis in the middle.
Zendesk and Customjs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Customjs.