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Notis

Merge all ticket PDFs into one packet

Give agents one complete file when a ticket arrives with several documents.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Merge multiple PDFs into one

Tool to merge multiple PDF files into a single PDF. Use when you have multiple PDF URLs and want one combined PDF.

Why this helps

Attachments scattered across files make ticket review slower and less reliable.

  • Simplify document review
  • Reduce missed attachments
  • Create one shareable packet

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and CustomJS once in Notis.
  • 2Create an automation describing how to merge the ticket PDF URLs.
  • 3Select New Zendesk Ticket as the trigger.
  • 4Choose a report destination and test with a ticket containing PDFs.

Questions about this workflow

Where must the PDFs be available?

The automation needs accessible PDF URLs from the ticket context or supplied data.

Can the order be specified?

Yes. Describe the desired order in the prompt.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Customjs. A trigger fires from one place; an action lands in another.

Zendesk triggers

Customjs actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Authenticate CustomJS API Key

Tool to authenticate a CustomJS API key. Use when verifying a user's API key before making further requests.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Convert HTML to PDF

Tool to convert HTML to a PDF document. Use when you need to generate a PDF from raw HTML. Returns raw PDF bytes suitable for download or storage.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Convert HTML to PNG

Tool to convert HTML string to PNG image. Use when you need a PNG from HTML after preparing your markup.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Capture webpage screenshot

Tool to capture a screenshot of a webpage. Use when you need a visual snapshot of a URL.

ActionInstant

Merge multiple PDFs into one

Tool to merge multiple PDF files into a single PDF. Use when you have multiple PDF URLs and want one combined PDF.

ActionInstant

Run Puppeteer Script

Tool to run a Puppeteer script and capture a screenshot. Use when automating headless browser tasks and needing a PNG output. Use after confirming the script logic.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Customjs, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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