Verify CustomJS access before processing tickets
Catch an expired or incorrect API key before a support workflow fails silently.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Authenticate CustomJS API Key
Tool to authenticate a CustomJS API key. Use when verifying a user's API key before making further requests.
Why this helps
Credential failures often appear only after a time sensitive ticket arrives.
- Detect access problems early
- Create a clear audit trail
- Protect downstream ticket workflows
Setup
Build it in a few focused steps.
- 1Connect Zendesk and CustomJS in Notis.
- 2Create an automation asking Notis to verify CustomJS access for each new ticket.
- 3Select New Zendesk Ticket as the trigger.
- 4Choose a report destination and test with one real ticket.
Questions about this workflow
Does this change the ticket?
No. It verifies the CustomJS API key and reports the result.
When is this useful?
Use it as a gate before more involved ticket automations.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Customjs. A trigger fires from one place; an action lands in another.
Zendesk triggers
Customjs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate CustomJS API Key
Tool to authenticate a CustomJS API key. Use when verifying a user's API key before making further requests.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Zendesk and Customjs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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