Check CustomJS access when onboarding starts
Make sure the tools behind onboarding are ready before you generate anything.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Authenticate CustomJS API Key
Tool to authenticate a CustomJS API key. Use when verifying a user's API key before making further requests.
Why this helps
An onboarding flow can stall when credentials expire between signups.
- Catch credential issues at the start
- Reduce failed onboarding runs
- Keep setup monitoring automatic
Setup
Build it in a few focused steps.
- 1Connect Zendesk and CustomJS in Notis.
- 2Create an automation asking Notis to verify CustomJS access for each new user.
- 3Choose New User Created as the trigger.
- 4Select a report destination and test with one real user.
Questions about this workflow
Will the user see the authentication result?
The result goes to the report channel you choose.
Can this precede another automation?
Yes. Use it as an independent readiness check.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Customjs. A trigger fires from one place; an action lands in another.
Zendesk triggers
Customjs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate CustomJS API Key
Tool to authenticate a CustomJS API key. Use when verifying a user's API key before making further requests.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
Zendesk and Customjs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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