Verify CustomGPT identity when a Zendesk user is added
Keep support identity checks visible by pairing new Zendesk users with the current CustomGPT profile.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get Current User Profile
Tool to retrieve the current user's profile information. Use when you need to display or verify authenticated user details after login.
Why this helps
Account identity details can drift between support and AI tools, creating avoidable confusion.
- Spot identity differences early
- Create an auditable onboarding check
- Reduce duplicate account investigation
Setup
Build it in a few focused steps.
- 1Connect your Zendesk and CustomGPT accounts in Notis.
- 2Create an automation named New User Profile Verification.
- 3Tell Notis to retrieve the current CustomGPT profile when a Zendesk user is created and compare the visible identity details.
- 4Pick New User Created as the trigger.
- 5Choose a report channel, then test with one real user event.
Questions about this workflow
Does this update either profile?
No. It only retrieves the CustomGPT profile for comparison.
What if the profiles do not match?
Notis can report the discrepancy and suggest a manual follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Customgpt. A trigger fires from one place; an action lands in another.
Zendesk triggers
Customgpt actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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Tool to delete a CustomGPT project license by ID. Use after confirming both projectId and licenseId; this permanently removes the license.
New User Created
Triggered when a new user is created in Zendesk.
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Get Current User Profile
Tool to retrieve the current user's profile information. Use when you need to display or verify authenticated user details after login.
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Tool to list messages in a conversation. Use when you need to retrieve the full chat history after starting a conversation session.
List CustomGPT Project Licenses
Tool to list all licenses for a CustomGPT project. Use when you have a project ID and want to fetch its license entries.
Connect any two apps with Notis in the middle.
Zendesk and Customgpt, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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