Skip to content
Notis

Review CustomGPT profile updates from new users

Turn user creation signals into a focused profile review before you change account details.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Update User Profile

Tool to update the current user's profile. Use after authentication to modify user details such as name, email, or avatar.

Why this helps

Profile updates get postponed because someone must compare the new support identity with current AI account data.

  • Keep profile changes deliberate
  • Reduce copy and paste during onboarding
  • Give reviewers a ready recommendation

Setup

Build it in a few focused steps.

  • 1Connect your Zendesk and CustomGPT accounts in Notis.
  • 2Create an automation named Profile Update Review.
  • 3Tell Notis to retrieve the CustomGPT profile for each new Zendesk user and prepare an update recommendation without applying it.
  • 4Pick New User Created as the trigger.
  • 5Choose a report channel, then test with one real user event.

Questions about this workflow

Will the profile be changed automatically?

No. The workflow prepares a recommendation; the update action requires a separate confirmed run.

Can it infer missing profile fields?

Only if the Zendesk event includes the needed information; otherwise it reports what is missing.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Customgpt. A trigger fires from one place; an action lands in another.

Zendesk triggers

Customgpt actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete CustomGPT Project

Tool to delete a CustomGPT project by ID. Use when you need to permanently remove an existing agent after confirming the ID.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Delete CustomGPT Project License

Tool to delete a CustomGPT project license by ID. Use after confirming both projectId and licenseId; this permanently removes the license.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Project License

Tool to retrieve a license for a specific project. Use when you need to fetch license details by license ID.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get Project Settings

Tool to retrieve a specific agent's settings. Use when inspecting or auditing an agent's configuration after setup.

ActionInstant

Get Usage Limits

Tool to get user's agents, words, and queries usage limits. Use when you need to check current account quotas after authentication.

ActionInstant

Get Current User Profile

Tool to retrieve the current user's profile information. Use when you need to display or verify authenticated user details after login.

ActionInstant

List Conversation Messages

Tool to list messages in a conversation. Use when you need to retrieve the full chat history after starting a conversation session.

ActionInstant

List CustomGPT Project Licenses

Tool to list all licenses for a CustomGPT project. Use when you have a project ID and want to fetch its license entries.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Customgpt, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Customgpt.