Prepare model guidance for new Zendesk users
Make technical onboarding easier with a current model shortlist ready to share.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
List Available Models
Tool to retrieve the list of available AI models in Cursor. Use when you need to discover which models are available for API requests.
Why this helps
New users often ask which model to try first, and teams answer from memory or outdated documentation.
- Reduce repetitive onboarding explanations
- Keep guidance aligned with available models
- Give new users a clear first step
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cursor once in the Notis portal.
- 2Create an automation that retrieves available Cursor models and drafts guidance using the new user's available profile context.
- 3Pick the Zendesk New User Created trigger.
- 4Choose where onboarding reports should go.
- 5Test with one real user and refine the guidance instruction.
Questions about this workflow
What if the new user has no stated technical need?
Notis can provide a general model overview and flag that more information is needed for a tailored recommendation.
Does this send onboarding email automatically?
No. It creates a report or draft for your chosen channel.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cursor. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cursor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Agent Conversation
Tool to retrieve the conversation history for a specific cloud agent. Use when you need to view the messages exchanged between the user and the agent. Returns error with status 404 if the agent is not found or access is denied.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Key Info
Tool to retrieve API key information including the key name, creation date, and owner email. Use when you need to verify API key details or validate authentication.
New User Created
Triggered when a new user is created in Zendesk.
List Agents
Tool to retrieve a paginated list of all Cursor Cloud agents. Use when you need to view existing agents, their status, or iterate through agents with pagination.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Available Models
Tool to retrieve the list of available AI models in Cursor. Use when you need to discover which models are available for API requests.
List GitHub Repositories
Tool to list GitHub repositories accessible to the authenticated user. Use when you need to retrieve all repositories the user has access to through their Cursor account.
Connect any two apps with Notis in the middle.
Zendesk and Cursor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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