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Verify Cursor API ownership for every new Zendesk user

Keep account onboarding aligned with the API identity your Cursor setup uses.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Get API Key Info

Tool to retrieve API key information including the key name, creation date, and owner email. Use when you need to verify API key details or validate authentication.

Why this helps

New users can enter support workflows without anyone checking whether the connected Cursor credentials belong to the expected owner.

  • Catch ownership mismatches early
  • Create an onboarding audit trail
  • Reduce manual credential checks

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Cursor once in the Notis portal.
  • 2Create an automation that reviews the Cursor API key information whenever a Zendesk user is created.
  • 3Pick the Zendesk New User Created trigger.
  • 4Choose a private report channel for the result.
  • 5Test with one real user creation and verify that sensitive details are handled appropriately.

Questions about this workflow

Does this expose the API key secret?

No. The Cursor action retrieves key metadata such as name, creation date, and owner email, not the secret value.

Can it approve the user automatically?

No. It reports the API identity for a human or separate approved process to review.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Cursor. A trigger fires from one place; an action lands in another.

Zendesk triggers

Cursor actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get Agent Conversation

Tool to retrieve the conversation history for a specific cloud agent. Use when you need to view the messages exchanged between the user and the agent. Returns error with status 404 if the agent is not found or access is denied.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get API Key Info

Tool to retrieve API key information including the key name, creation date, and owner email. Use when you need to verify API key details or validate authentication.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

List Agents

Tool to retrieve a paginated list of all Cursor Cloud agents. Use when you need to view existing agents, their status, or iterate through agents with pagination.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

List Available Models

Tool to retrieve the list of available AI models in Cursor. Use when you need to discover which models are available for API requests.

ActionInstant

List GitHub Repositories

Tool to list GitHub repositories accessible to the authenticated user. Use when you need to retrieve all repositories the user has access to through their Cursor account.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Cursor, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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