Create a Cursor agent roster for new Zendesk users
Give new teammates a simple picture of the agents already available to help.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
List Agents
Tool to retrieve a paginated list of all Cursor Cloud agents. Use when you need to view existing agents, their status, or iterate through agents with pagination.
Why this helps
New users struggle to understand existing agent coverage when the roster is scattered across tools.
- Make agent coverage easier to understand
- Reduce repeated status questions
- Create a reusable onboarding reference
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cursor once in the Notis portal.
- 2Create an automation that lists current Cursor cloud agents and summarizes their status for each new Zendesk user.
- 3Pick the Zendesk New User Created trigger.
- 4Choose the onboarding report channel.
- 5Test with one real user and confirm the roster is readable.
Questions about this workflow
Does the roster include conversation histories?
No. This workflow lists agents and their returned status information. Conversation history requires the Get Agent Conversation action.
Can it assign an agent to the user?
No. It creates an informational roster only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cursor. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cursor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Agent Conversation
Tool to retrieve the conversation history for a specific cloud agent. Use when you need to view the messages exchanged between the user and the agent. Returns error with status 404 if the agent is not found or access is denied.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Key Info
Tool to retrieve API key information including the key name, creation date, and owner email. Use when you need to verify API key details or validate authentication.
New User Created
Triggered when a new user is created in Zendesk.
List Agents
Tool to retrieve a paginated list of all Cursor Cloud agents. Use when you need to view existing agents, their status, or iterate through agents with pagination.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Available Models
Tool to retrieve the list of available AI models in Cursor. Use when you need to discover which models are available for API requests.
List GitHub Repositories
Tool to list GitHub repositories accessible to the authenticated user. Use when you need to retrieve all repositories the user has access to through their Cursor account.
Connect any two apps with Notis in the middle.
Zendesk and Cursor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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