Attach a current Cursor model inventory to ticket triage
Stop relying on remembered model names during fast moving support investigations.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Available Models
Tool to retrieve the list of available AI models in Cursor. Use when you need to discover which models are available for API requests.
Why this helps
Model availability changes, but ticket responders often work from stale notes or memory.
- Use current availability in planning
- Reduce stale internal references
- Give responders a compact technical reference
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cursor once in the Notis portal.
- 2Create an automation that retrieves the available Cursor models for every new ticket and summarizes them alongside the ticket context.
- 3Pick the Zendesk New Zendesk Ticket trigger.
- 4Choose the report destination.
- 5Test with one real ticket and confirm the inventory is concise.
Questions about this workflow
Does the inventory select a model automatically?
No. It provides the current list. You can ask Notis to highlight candidates based on the ticket, while keeping final selection with your team.
Can it include performance benchmarks?
Only if those benchmarks are supplied in the prompt or another connected source. Cursor's model list alone does not provide your private baseline.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cursor. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cursor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Agent Conversation
Tool to retrieve the conversation history for a specific cloud agent. Use when you need to view the messages exchanged between the user and the agent. Returns error with status 404 if the agent is not found or access is denied.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Key Info
Tool to retrieve API key information including the key name, creation date, and owner email. Use when you need to verify API key details or validate authentication.
New User Created
Triggered when a new user is created in Zendesk.
List Agents
Tool to retrieve a paginated list of all Cursor Cloud agents. Use when you need to view existing agents, their status, or iterate through agents with pagination.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Available Models
Tool to retrieve the list of available AI models in Cursor. Use when you need to discover which models are available for API requests.
List GitHub Repositories
Tool to list GitHub repositories accessible to the authenticated user. Use when you need to retrieve all repositories the user has access to through their Cursor account.
Connect any two apps with Notis in the middle.
Zendesk and Cursor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Cursor.