Identify Cursor models that fit a new ticket
Turn a vague technical request into a shortlist of available model options.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
List Available Models
Tool to retrieve the list of available AI models in Cursor. Use when you need to discover which models are available for API requests.
Why this helps
Teams lose time debating model choices without a current view of what Cursor actually offers.
- Use a current model inventory
- Speed technical planning
- Keep model discussions tied to the reported issue
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cursor once in the Notis portal.
- 2Create an automation that reads each ticket and compares its requested work with the available Cursor models.
- 3Pick the Zendesk New Zendesk Ticket trigger.
- 4Choose where the model summary should be reported.
- 5Test with one real ticket and review the recommendation language.
Questions about this workflow
Does this guarantee the best model choice?
No. It reports available models and a reasoned fit based on the ticket details. Your team should make the final choice.
What information is used?
Notis can use the ticket content and the model list returned by Cursor. Cost or performance baselines must be supplied separately if needed.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cursor. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cursor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Agent Conversation
Tool to retrieve the conversation history for a specific cloud agent. Use when you need to view the messages exchanged between the user and the agent. Returns error with status 404 if the agent is not found or access is denied.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Key Info
Tool to retrieve API key information including the key name, creation date, and owner email. Use when you need to verify API key details or validate authentication.
New User Created
Triggered when a new user is created in Zendesk.
List Agents
Tool to retrieve a paginated list of all Cursor Cloud agents. Use when you need to view existing agents, their status, or iterate through agents with pagination.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Available Models
Tool to retrieve the list of available AI models in Cursor. Use when you need to discover which models are available for API requests.
List GitHub Repositories
Tool to list GitHub repositories accessible to the authenticated user. Use when you need to retrieve all repositories the user has access to through their Cursor account.
Connect any two apps with Notis in the middle.
Zendesk and Cursor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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