Review Cursor agent conversations from a support webhook
Send a case reference once and get the agent history your review needs.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Agent Conversation
Tool to retrieve the conversation history for a specific cloud agent. Use when you need to view the messages exchanged between the user and the agent. Returns error with status 404 if the agent is not found or access is denied.
Why this helps
Manual copy and paste between intake systems and Cursor makes incident reviews slower and easier to miss.
- Standardize incident context gathering
- Reduce copy and paste
- Create repeatable review reports
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cursor once in the Notis portal.
- 2Create an automation that uses the webhook payload to identify the Cursor agent and retrieve its conversation.
- 3Choose the notis_webhook trigger and provide the webhook endpoint to your sender.
- 4Choose where run reports should go.
- 5Send one real test payload and verify the conversation is retrieved.
Questions about this workflow
What must the webhook include?
It should include enough information for Notis to identify the relevant Cursor cloud agent, such as an agent reference supplied by your process.
Can this change the Zendesk case?
No. It retrieves Cursor conversation context and reports it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cursor. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cursor actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Agent Conversation
Tool to retrieve the conversation history for a specific cloud agent. Use when you need to view the messages exchanged between the user and the agent. Returns error with status 404 if the agent is not found or access is denied.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get API Key Info
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New User Created
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New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Available Models
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List GitHub Repositories
Tool to list GitHub repositories accessible to the authenticated user. Use when you need to retrieve all repositories the user has access to through their Cursor account.
Connect any two apps with Notis in the middle.
Zendesk and Cursor, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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