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Compare currency periods from support requests

Turn finance questions into a concise period comparison.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Get Timeseries Exchange Rates

Tool to retrieve historical exchange rates for a given time period between start and end dates. Use when you need exchange rates for multiple dates in a date range for trend analysis or historical comparisons.

Why this helps

Teams manually assemble rate history before they can explain a change.

  • Quicker finance analysis
  • Clear period comparisons
  • Reusable ticket summaries

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and CurrencyScoop in Notis.
  • 2Create an automation for finance period comparisons.
  • 3Tell Notis to extract the start and end dates, retrieve timeseries rates, and summarize the change.
  • 4Select New Zendesk Ticket and choose a report channel.
  • 5Test with one finance ticket.

Questions about this workflow

What if only one date is present?

Ask Notis to request the missing boundary or report that comparison is unavailable.

Can it compare multiple currency pairs?

Yes, include the pairs to compare in your instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to CurrencyScoop. A trigger fires from one place; an action lands in another.

Zendesk triggers

CurrencyScoop actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Convert Currency

Tool to perform a single currency conversion from one currency to another for a specified amount. Use when you need to convert a specific amount between two currencies using mid-market rates.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Currencies

Tool to retrieve all supported currencies including their names and countries. Use when you need information about available currencies, either fiat or crypto.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Historical Exchange Rates

Tool to retrieve historical exchange rate data for past dates going back to 1996. Use when you need to access exchange rates for a specific historical date with a base currency.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get Latest Exchange Rates

Tool to get real-time exchange rates for all supported currencies with a specified base currency. Use when you need current exchange rates for currency conversions or financial calculations.

ActionInstant

Get Timeseries Exchange Rates

Tool to retrieve historical exchange rates for a given time period between start and end dates. Use when you need exchange rates for multiple dates in a date range for trend analysis or historical comparisons.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and CurrencyScoop, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

Save your first hour today.

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No card. Works with personal or business CurrencyScoop.