Bring Cults download history into support triage
Give agents the marketplace context they need before responding to a ticket.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Cults GraphQL POST
Tool to execute a GraphQL operation against the Cults API. Use when you need to fetch or mutate data via the Cults GraphQL endpoint.
Why this helps
Support follow-up stalls when download context lives outside the ticket conversation.
- Reduce back-and-forth with customers
- Surface relevant download context
- Prepare clearer support responses
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cults once in the Notis portal.
- 2Create an automation that checks Cults download history relevant to each new ticket and summarizes findings.
- 3Pick New Zendesk Ticket as the trigger.
- 4Select a report destination and test with one ticket about a prior download.
Questions about this workflow
Does this expose another person's history?
Notis can only use the Cults account context you authorize and the information available to the connected action.
What happens when no matching download is found?
The report can state that no match was found and list the details needed for a follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cults. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cults actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Approved Origins
Tool to retrieve approved sharing origins from Cults. Use when you need to infer the allowed domains for the Share on Create action. Use after authenticating with Cults.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cults GraphQL POST
Tool to execute a GraphQL operation against the Cults API. Use when you need to fetch or mutate data via the Cults GraphQL endpoint.
New User Created
Triggered when a new user is created in Zendesk.
Share on Create (FR)
Tool to prefill a new creation on Cults (French locale). Use when you need to generate a one-click share link for a 3D file. Use after your site is approved by Cults.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Cults, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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