Get Crowdin string context from Zendesk
See the source string details without leaving the issue that started the investigation.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get String
Tool to retrieve details of a specific string in a crowdin project. use after confirming the project and string ids to fetch its metadata.
Why this helps
Localization defects take longer when string metadata is buried in another system.
- Speeds issue diagnosis
- Adds reliable source context
- Reduces repeated searches
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Crowdin once in Notis.
- 2Create an automation named Retrieve string context.
- 3Tell Notis to fetch the Crowdin string details referenced by the ticket and summarize the metadata needed for resolution.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one ticket containing a known string reference.
Questions about this workflow
Can it retrieve several strings?
Yes, if the ticket provides each string identifier and the instruction asks for a batch lookup.
Does it edit the string?
No. This workflow only retrieves context.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Crowdin. A trigger fires from one place; an action lands in another.
Zendesk triggers
Crowdin actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Branch
Tool to create a new branch in a crowdin project. use when you need to isolate translations for a new feature or release.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add File
Tool to add a new file to a crowdin project. use after uploading the file to storage to place it under the specified project, branch, or directory.
New User Created
Triggered when a new user is created in Zendesk.
Add Label
Tool to create a new label in a crowdin project. use when you need to tag resources with a custom identifier, such as 'sprint-5'.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Crowdin Project
Tool to create a new project in crowdin. use before uploading source files to initialize translation workflows.
Add Webhook
Tool to create a new webhook in a crowdin project. use after confirming the project id and desired event triggers.
Assign Label to Strings
Tool to assign the specified label to provided string ids in a project. use after creating the label or verifying string ids to categorize content.
Delete Branch
Tool to delete a specific branch from a crowdin project. use when you need to remove an obsolete branch after it's fully merged.
Delete Label
Tool to delete the label identified by the specified label id in a project. use when you need to remove outdated or incorrect labels. ensure no resources reference the label before deletion.
Connect any two apps with Notis in the middle.
Zendesk and Crowdin, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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