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Notis

Keep supplier visibility organized as users arrive

Apply the right Coupa supplier access context when a new user is created.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Add Content Group to Supplier

Tool to add a content group (business group) to a supplier. Use when you need to assign a content group to a supplier for access control or visibility management.

Why this helps

Supplier access groups drift because ownership and onboarding details are spread across systems.

  • Improves supplier visibility control
  • Reduces repetitive setup
  • Creates consistent assignments

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Coupa in Notis once.
  • 2Create an automation named Supplier Group Assignment.
  • 3Tell Notis to interpret the new user details, identify the related supplier, and add the correct content group.
  • 4Pick the New User Created trigger and choose a report channel.
  • 5Test it with one real user record.

Questions about this workflow

What information does Notis use?

It can use the details available in the Zendesk user and your instruction about supplier matching.

What happens if no supplier matches?

Have Notis report the case for review without changing Coupa.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Coupa. A trigger fires from one place; an action lands in another.

Zendesk triggers

Coupa actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Abandon Invoice

Tool to abandon an invoice. Use when an invoice is invalid and needs to be abandoned. Invoice once abandoned cannot be reversed.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Account

Tool to create a Coupa account. Use when you need to provision a new general ledger account with a specific chart-of-accounts type and code segments.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

List Accounts

Tool to list accounts from Coupa. Use when you need to retrieve account IDs and codes with optional filters and pagination.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get Recent Accounts

Tool to retrieve recently accessed accounts from Coupa. Use when you need to view accounts that the user has recently interacted with.

ActionInstant

Get Account

Tool to retrieve a specific account by ID. Use when you need detailed account information including segments, type, and status.

ActionInstant

Update Account

Tool to update an existing Coupa account. Use when you need to modify account information including account type, activation status, code segments, and display name.

ActionInstant

List Account Types

Tool to list account types in Coupa. Use when you need account type IDs and names for account creation.

ActionInstant

Get Account Type

Tool to retrieve a specific account type by ID. Use when you need detailed information about a chart of accounts.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Coupa, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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