Fetch completed eBay research results from a ticket
Find the finished result set without hunting through dashboards.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Result Set
Tool to retrieve a collection run's result set payload. Use after a collection run completes to fetch metadata and download links.
Why this helps
Completed research exists, but ticket owners spend time locating the exact result payload.
- Find completed outputs faster
- Reduce dashboard switching
- Make handoffs clearer
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Countdown api once in the Notis portal.
- 2Open Automations, choose New Automation, and name this workflow.
- 3Tell Notis to retrieve the result set identified by the ticket and summarize metadata and download links.
- 4Pick New Zendesk Ticket as the trigger and choose where run reports should go.
- 5Test with one ticket referencing a completed collection run.
Questions about this workflow
Does it download the full data into Zendesk?
It retrieves the result set payload and available links for the report channel.
What if the result set is missing?
Notis reports the retrieval issue so the ticket owner can request the correct identifier.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Countdown api. A trigger fires from one place; an action lands in another.
Zendesk triggers
Countdown api actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clear Collection Requests
Tool to clear all requests from a specified collection. Use when you need to remove all queued requests for an idle collection.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a new collection
Tool to create a new collection. Use when you need to batch and orchestrate multiple requests on a schedule.
New User Created
Triggered when a new user is created in Zendesk.
Get Collection
Tool to retrieve details for a single collection by ID. Use when you need collection metadata and counts for a given collection ID.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
List Collections
Tool to list all collections for the authenticated account. Use when you need to retrieve paginated collections with filtering, sorting, and timing constraints.
Start Collection
Tool to start processing a collection's queued requests. Use after creating or pausing a collection to initiate its queued requests.
Update an existing collection
Tool to update an existing collection. Use when you need to modify collection settings before scheduling runs.
eBay Autocomplete
Tool to fetch eBay autocomplete suggestions. Use when needing search-term-based suggestions from Countdown API.
Create Destination
Tool to create a destination. Use when you need to set up a new destination for results or notifications.
Connect any two apps with Notis in the middle.
Zendesk and Countdown api, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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