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Notis

Send Zendesk energy usage tickets to a Corrently CO2 meter

Keep emissions records current whenever a support ticket reports electricity consumption.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

CO₂ Meter Update

Tool to create or update a co₂ meter reading for emissions tracking. use when sending new or updated electricity consumption readings to corrently.

Why this helps

Energy readings buried in support tickets are easy to miss and leave emissions tracking incomplete.

  • Captures reported consumption without manual re-entry
  • Keeps Corrently emissions data timely
  • Reduces context switching between support and sustainability tools

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Corrently once in the Notis portal.
  • 2Create a new automation with a clear name and prompt.
  • 3Tell Notis to read each new ticket for electricity consumption and update the matching Corrently CO2 meter.
  • 4Pick New Zendesk Ticket as the trigger and choose a report channel.
  • 5Test with one real ticket containing a consumption reading.

Questions about this workflow

What if a ticket has no electricity reading?

Tell Notis to skip the update and report that the required reading was missing.

Can this update an existing meter?

Yes. Ask Notis to create or update the Corrently CO2 meter using the reading and context found in the ticket.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Corrently. A trigger fires from one place; an action lands in another.

Zendesk triggers

Corrently actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

CO₂ Meter Update

Tool to create or update a co₂ meter reading for emissions tracking. use when sending new or updated electricity consumption readings to corrently.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

PV Generation Forecast

Tool to get solar energy production forecasts (hourly output and loss estimates) for a specific location. use when you need hourly pv generation data to optimize energy scheduling.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Corrently, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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