Apply consumption corrections from Zendesk tickets
Keep emissions records accurate when support teams receive revised usage information.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
CO₂ Meter Update
Tool to create or update a co₂ meter reading for emissions tracking. use when sending new or updated electricity consumption readings to corrently.
Why this helps
Corrections remain stranded in ticket threads while the official emissions record stays wrong.
- Moves corrections into the source of record
- Reduces lingering data discrepancies
- Makes support supplied revisions actionable
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Corrently once in the Notis portal.
- 2Create an automation describing how to recognize and apply corrected readings.
- 3Pick New Zendesk Ticket as the trigger and choose a report channel.
- 4Tell Notis to update the related Corrently CO2 meter only when the ticket clearly provides a replacement value.
- 5Test with one real correction ticket.
Questions about this workflow
How does Notis know a value is a correction?
Describe the correction language and context in the prompt, and require a clear replacement reading before updating.
What if the ticket references no meter?
Have Notis report the missing meter context and leave Corrently unchanged.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Corrently. A trigger fires from one place; an action lands in another.
Zendesk triggers
Corrently actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
CO₂ Meter Update
Tool to create or update a co₂ meter reading for emissions tracking. use when sending new or updated electricity consumption readings to corrently.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Corrently, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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