Start CO2 tracking when a Zendesk user is created
Make emissions tracking part of onboarding when a new user provides energy information.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
CO₂ Meter Update
Tool to create or update a co₂ meter reading for emissions tracking. use when sending new or updated electricity consumption readings to corrently.
Why this helps
Onboarding energy data gets separated from sustainability records and often requires a later follow-up.
- Records relevant onboarding data immediately
- Creates a consistent emissions tracking starting point
- Reduces follow-up work for customer success
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Corrently once in the Notis portal.
- 2Create an automation with an onboarding-focused prompt.
- 3Tell Notis to inspect each new user record for electricity consumption and update the appropriate Corrently CO2 meter.
- 4Pick New User Created as the trigger and choose where reports should go.
- 5Test with one newly created user that includes energy information.
Questions about this workflow
What if the new user record lacks consumption data?
Have Notis report the missing information and leave the Corrently meter unchanged.
Can the workflow use notes included during signup?
Yes, if those notes are available in the Zendesk user record returned by the event.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Corrently. A trigger fires from one place; an action lands in another.
Zendesk triggers
Corrently actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
CO₂ Meter Update
Tool to create or update a co₂ meter reading for emissions tracking. use when sending new or updated electricity consumption readings to corrently.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
PV Generation Forecast
Tool to get solar energy production forecasts (hourly output and loss estimates) for a specific location. use when you need hourly pv generation data to optimize energy scheduling.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Corrently, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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