Upload raw Zendesk attachments efficiently
Move raw ticket file data into Convertapi with fewer handling steps.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Upload File (octet-stream)
Tool to upload a file with application/octet-stream. use when you need to upload raw file data efficiently for reuse in multiple conversions.
Why this helps
Large or binary attachments can be awkward to pass through manual workflows.
- Handle binary files directly
- Reduce manual file handling
- Prepare files for repeat conversions
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Convertapi in Notis once.
- 2Create an automation for raw attachment uploads.
- 3Describe that a new ticket attachment should be sent to Convertapi as octet stream data and reported with its file id.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one binary attachment.
Questions about this workflow
When is octet stream useful?
It is useful when raw file data should be uploaded efficiently.
What happens if raw data is unavailable?
Notis can report the missing attachment data instead of fabricating a result.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Convertapi. A trigger fires from one place; an action lands in another.
Zendesk triggers
Convertapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Async Convert
Tool to perform an asynchronous file conversion. use when converting large or long-running files to avoid client timeouts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Async Job
Tool to delete a previously created asynchronous conversion job. use when the job is no longer required to free server resources.
New User Created
Triggered when a new user is created in Zendesk.
Delete Uploaded File
Tool to delete a previously uploaded file. use when the file is no longer needed and should be removed from temporary storage.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
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Connect any two apps with Notis in the middle.
Zendesk and Convertapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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