Discover output options for ticket attachments
See which formats are available before deciding how to process a customer file.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Supported Output Formats For Input
Tool to list all output formats a given input format can be converted into. use when you need to dynamically retrieve conversion options for a specific input format.
Why this helps
Choosing a format blindly leads to unnecessary retries and manual research.
- Make informed format choices
- Reduce trial and error
- Plan downstream processing
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Convertapi in Notis once.
- 2Create an automation for ticket output discovery.
- 3Describe that each new ticket file should be checked for all supported Convertapi output formats.
- 4Pick New Zendesk Ticket as the trigger and choose a report channel.
- 5Test with one attachment whose input format is known.
Questions about this workflow
What does the workflow return?
It reports the output formats Convertapi supports for the detected input format.
Does it alter the original file?
No, it only retrieves available conversion options.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Convertapi. A trigger fires from one place; an action lands in another.
Zendesk triggers
Convertapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Async Convert
Tool to perform an asynchronous file conversion. use when converting large or long-running files to avoid client timeouts.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Async Job
Tool to delete a previously created asynchronous conversion job. use when the job is no longer required to free server resources.
New User Created
Triggered when a new user is created in Zendesk.
Delete Uploaded File
Tool to delete a previously uploaded file. use when the file is no longer needed and should be removed from temporary storage.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Supported Input Formats For Output
Tool to list all input formats that can convert to a specified output format. use after deciding the target output format.
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Convert PDF to JPG and Store
Tool to convert a pdf to jpg and store the result on the server. use when individual jpg pages are needed for further workflow steps.
Upload File From URL
Tool to upload a file directly from a remote url. use when you need to import files hosted on a remote server without downloading locally.
Upload File (Multipart)
Tool to upload a file via multipart/form-data. use when you need to store a file on convertapi's servers (up to 3 hours) and obtain a fileid for subsequent conversions.
Connect any two apps with Notis in the middle.
Zendesk and Convertapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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